Company information
Terms & Conditions
Provider and contact details
INFOCONSULT DNT EOOD, company registration number 115945051. Registered office: 110 Rodopi Street, Plovdiv, Bulgaria. Business office: 126 Hristo Botev Boulevard, floor 1, office 1, Plovdiv, Bulgaria. Enquiries, complaints and notices: office@infoconsultdnt.eu, +359 32 622267.
Online orders and payment
The site offers accounting, payroll, annual reporting and consultation services. Checkout shows the service you select, its scope, price and delivery time. The firm confirms an individual quote before accepting non-standard, complex or disputed assignments.
Before you order, the site shows the scope, delivery time, terms and final amount in EUR. The firm does not charge VAT. Use “Order with obligation to pay” to place the order and continue to a one-time card payment through Paypercut. You enter your card details on Paypercut’s page. The online service contract is concluded once payment is confirmed. We email the order details and applicable terms.
Documents and delivery
We contact you by email to confirm the period, the required documents and the secure channel for submitting them. We deliver document-based services within 14 calendar days of receiving all required documents. For consumer orders, we arrange submission of the documents for the service after the withdrawal period ends. Contact the firm before paying if a statutory deadline is close.
Monthly services and consultations
For monthly packages and payroll, the one-time card payment covers the first month and any selected one-time services. Your separate agreement with the firm governs subsequent payments, the contract term, renewal and termination. The card is not automatically charged for subsequent months.
For consultations, checkout displays the selected date and time. We send a separate appointment confirmation after verifying payment. If the selected time falls within the withdrawal period, a consumer can request early performance by giving separate express consent at checkout.
You can reschedule a confirmed consultation free of charge by emailing office@infoconsultdnt.eu at least 24 hours before the scheduled start time. The new appointment is subject to availability. See the Refund Policy for cancellations and refunds. The statutory right to withdraw from a distance contract applies separately.
Withdrawal, reimbursement and complaints
See the Refund Policy for withdrawal and reimbursement. Send complaints to office@infoconsultdnt.eu. Consumers may also contact the Bulgarian Commission for Consumer Protection at https://kzp.bg/.
